Getting Started

Implementation Timeline

A structured 5-week setup and configuration process to get Viatris live on SmartLaunch® — with minimal disruption to your team.

From Day 1 to Go-Live

Up and running in 5 weeks

Our proven implementation process is designed to get you live quickly, with minimal effort from your team. We handle the technical setup, configuration, and training — all you need to provide is the data we guide you to gather.

5
Weeks to go-live
2
Key milestones
Two Key Milestones
1
Access to SmartLaunch®
Client project lead gets access to the platform — system is provisioned and ready.
2
Setup and Configuration Complete
SmartLaunch® is fully configured with your brands, frameworks, and templates — ready for your teams.

Timeline

Week-by-Week Implementation Plan

Phase Week 1 Week 2 Week 3 Week 4 Week 5 Ongoing
Technical Setup
AWS Cloud + SSO
Fact Find
Kick-off + Data Collection
Configuration 1
Brands, Countries, Functions
Configuration 2
Launch Framework + Templates
Training & Rollout
Global + Country Teams
Ongoing Support
Quarterly updates + Support
Week 1 — Technical Setup & Fact Find

Setup of application in a dedicated AWS cloud. Single Sign-on (SSO) integration. Kick-off meeting to gather configuration requirements.

Weeks 2–3 — Configuration 1

Configuration of brands, indications, countries, and functions. Also includes: start use of SmartLaunch® for client project lead.

Weeks 3–4 — Configuration 2

Configuration of launch framework and plan templates. Full platform configured and ready for rollout to teams.

Requirements

What is Required From Viatris

We keep the burden on your team minimal. Here's what we typically need to get started — most of this is gathered during the kick-off meeting on Day 1.

Fact Find Questionnaire

We use a Fact Find Questionnaire to capture key data for SmartLaunch® configuration. This process begins during the kick-off meeting on Day 1.

Typically needed:
  • Brand & indication names
  • Regions & countries
  • List of functions (e.g. Marketing, Medical, Market Access)
  • Corporate brand guidelines and logo
  • Product/brand logos
Planning Framework

SmartLaunch® is configured to mirror your plan framework and templates. We work closely with you to refine the data before setup begins.

Typically needed:
  • Plan Framework structure (e.g. in PowerPoint)
  • Plan Template(s) (e.g. in Excel)
  • Key Dates by brand/country (registration, reimbursement, launch)
Client IT (SSO)

We coordinate with your IT team to integrate Single Sign-On (SSO) with a streamlined setup process starting Day 1, minimising IT effort.

Typically needed:
  • SSO meta-files (SAML 2.0) — we provide setup instructions
  • SSO support for Okta & Azure Active Directory

Week 5 & Beyond

Training, Rollout & Ongoing Support

In Week 5, we deliver separate training and onboarding sessions for global teams, country teams, and superusers — ensuring high adoption from day one.

After go-live, we provide continuous support, maintenance, and quarterly releases with new functionality throughout the licence term.

View Full Training Plan
Global Teams
Up to 3 onboarding sessions
Country Teams
Up to 5 onboarding sessions
Superusers
Custom 1-hour training session
Drop-in Sessions
On-demand after training

Ready to get started?

Contact us to schedule your kick-off meeting and begin the implementation process.

Contact André Moa Training & Support Plan